Privacy Policy

This Privacy Policy explains how Voltrade collects, uses, shares, and protects information when you use the platform.

Controller / Operator
Aren Labs LTD
Quijano Chambers, P.O. Box 3159, Road Town
Tortola
British Virgin Islands
VG1110

1. Information We Collect

We may collect information you provide directly, including your name, email address, login credentials, account profile details, support messages, linked social account details, and other information you choose to submit.

We may also collect wallet addresses, public blockchain activity relevant to competitions or deals, linked account identifiers, participation history, leaderboard data, campaign interactions, and proof-of-reward links.

When you use the platform, we may collect technical data such as IP address, browser type, device information, session logs, referral data, and analytics or cookie-related information.

2. How We Use Information

We may use personal and technical information to operate the platform, authenticate users, link wallets, administer deals and competitions, prevent fraud, monitor abuse, validate rankings, communicate updates, improve the service, and comply with legal obligations.

We may also use information to investigate suspicious behavior, enforce our Terms of Service, maintain records, and protect the integrity of users, partners, and the platform.

3. Cookies, Analytics, and Similar Technologies

We may use cookies, local storage, analytics tools, and similar technologies to remember preferences, maintain sessions, understand traffic, measure engagement, and improve product performance. Some of these technologies may be provided by third parties.

4. Data Sharing

We may share information with service providers, hosting providers, analytics vendors, wallet or authentication providers, competition or deal partners, compliance advisers, professional advisers, courts, regulators, law enforcement, and other parties where reasonably necessary to operate the platform or comply with law.

We may also share information in connection with audits, investigations, sanctions screening, fraud prevention, corporate transactions, or where disclosure is necessary to protect rights, property, platform security, or users.

5. Public and On-Chain Data

Some information used by Voltrade, especially wallet addresses, blockchain transactions, public campaign rankings, and proof-of-reward links, may be publicly visible by design. Do not submit information you do not want associated with your public wallet activity.

6. International Processing

We may process and store information in multiple jurisdictions through our providers and infrastructure. By using the platform, you understand that information may be transferred across borders, subject to applicable law and operational needs.

7. Retention

We retain information for as long as reasonably necessary for the purposes described in this Policy, including account administration, fraud prevention, legal compliance, recordkeeping, dispute resolution, and enforcement of our terms.

8. Security

We use reasonable administrative, technical, and organizational safeguards designed to protect information. However, no system is completely secure, and we cannot guarantee absolute security.

9. Your Rights and Choices

Depending on applicable law, you may have rights to request access, correction, deletion, restriction, objection, or portability in relation to certain personal information. We may need to verify your identity before acting on a request, and some information may be retained where legally required or operationally necessary.

Public blockchain data and certain compliance or recordkeeping data may not be erasable in practice.

10. Children

The platform is not intended for children, and we do not knowingly collect personal information from children where prohibited by law.

11. Updates to This Policy

We may update this Privacy Policy from time to time. The latest version will be posted on this page and will apply from the effective date of posting unless stated otherwise.

12. Contact

Privacy-related requests or notices may be directed to Aren Labs LTD at the company address above.